Privacy Policy

1. Who we are

Hire4Anything ("we", "us", "our") is a sole proprietorship registered in the Province of Ontario, Canada that operates the Hire4Anything task-marketplace platform. We are the organization responsible for the personal information we collect about you. This Privacy Policy explains what we collect, why, how we protect it, and the choices you have, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.

For any privacy question or request, contact our privacy contact at support@hire4anything.com.

2. Information we collect

We collect only what we need to operate a safe, verified marketplace:

• Account information: your name, email address, and mobile phone number.
• Identity verification (optional): if you choose government ID verification for a "Pro Verified" badge, Stripe Identity processes your ID; we receive a pass/fail result and limited verification data, not full ID copies on our servers. Phone and email verification are required for marketplace actions.
• Profile information: optional photo, bio, skills/interests, and general location (city/area).
• Task and ride information: tasks you post or apply to (including route areas, departure times, and optional cost-sharing notes for community rides), messages after unlock, appointment scheduling data, and reviews.
• Credit balance and activity: your credit balance and actions that earn or consume credits. Community ride posts are free and do not involve payment card data.
• Technical information: device, browser, IP address, and usage logs for security and service improvement.
• AI feature inputs: text you submit to AI helpers (task descriptions, ride compose prompts, support chat) may be sent to our AI provider when that feature is enabled — see "AI and automated tools" below.

We do not collect task payments or ride fares, because those are arranged directly between users. We never process gas money or seat payments.

3. How we use your information

We use personal information to:

• Create and manage your account and verify your identity;
• Operate the marketplace — show tasks and community rides, connect matched users, enable chat and appointment scheduling after unlock;
• Track and apply your credit balance for posting tasks, community rides, and unlocking contact;
• Provide optional AI-assisted features (writing descriptions, ride drafts, safety checklists, applicant match insights, support chat);
• Maintain trust and safety, detect fraud, and enforce our Terms;
• Send service messages and notifications you have enabled;
• Understand usage and improve the Platform.

4. AI and automated tools

When AI features are enabled, we may send the text you provide (task titles, descriptions, ride routes, support questions) to Anthropic (Claude) to generate responses. We do not send your password, full payment details, or government ID images through these tools. AI outputs are suggestions only — you are responsible for reviewing accuracy before posting or acting on them.

Ride-related AI features (compose, safety checklist, gas-share estimates) are educational and do not constitute legal, insurance, or navigation advice.

5. Location and ride-specific data

For community ride posts, you provide general pickup and destination areas and a departure time. Exact street addresses and phone numbers remain hidden until the standard approve-and-unlock flow completes. We use ride route fields only to display listings and help users coordinate — not to track your vehicle in real time.

If you enable push notifications or share your city on your profile, we use that data as described in those features' settings.

6. Our legal basis (consent)

We rely on your consent to collect, use, and disclose your personal information for the purposes described in this Policy, as well as on the performance of our contract with you and our legitimate interests in operating a secure platform and preventing fraud. You may withdraw consent (see "Your rights" below), though doing so may mean we can no longer provide parts of the service.

7. When we share information

We do not sell your personal information. We share it only as needed to run the Platform:

• Service providers who act on our behalf: hosting, database, email/SMS, Stripe (optional ID verification), Anthropic (AI features when enabled), and push notification infrastructure;
• Other users, but only limited information appropriate to the interaction. Contact details and exact addresses are revealed only after approve + unlock;
• Legal and safety reasons where we believe disclosure is required by law or necessary to protect users or the public.

Some providers may process data outside Canada (for example in the United States). Where that happens, information may be subject to the laws of those jurisdictions, and we take steps intended to ensure a comparable level of protection.

8. How long we keep information

We keep personal information only as long as necessary for the purposes described here or as required by law. Account, task, ride, and appointment records are retained while your account is active and for a reasonable period afterward for legal, security, and dispute-resolution purposes. Identity-verification results are retained only as long as needed for trust and legal obligations.

9. How we protect your information

We use technical and organizational safeguards appropriate to the sensitivity of the information, including encryption in transit (HTTPS), hashed passwords, access controls, and reputable processors for sensitive verification. No method of transmission or storage is completely secure, but we work to protect your information and respond promptly to incidents.

10. Your rights

Subject to applicable law, you may:

• Access the personal information we hold about you and request a copy;
• Request correction of inaccurate or incomplete information;
• Request deletion of your account and associated personal information;
• Withdraw consent to certain processing; and
• Ask questions or make a complaint about how we handle your information.

To exercise any of these rights, email support@hire4anything.com. We will respond within the timeframes required by law. If you are not satisfied, you may contact the Office of the Privacy Commissioner of Canada.

11. Cookies and similar technologies

We use essential cookies and local storage to keep you signed in and remember preferences, and limited analytics to understand and improve usage. You can control cookies through your browser settings; disabling essential cookies may affect how the Platform works.

12. Children

The Platform is intended only for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

13. Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes we will update the "Last updated" date and, where appropriate, notify you through the Platform. Please review it periodically.

14. Contact us

For privacy questions, access requests, or complaints, contact: Hire4Anything, Ontario, Canada — support@hire4anything.com.